Frequently Asked Questions
New Orders
We do not accept orders by phone. However, if you need help finding something or have questions, please email larry@bluesummitsupplies.com. One of our Happiness Agents will help you out ASAP.
We do our best to maintain a well-stocked selection of inventory for our customers. If you would like to be notified when an item comes back in stock, please email larry@bluesummitsupplies.com. Please have the item's SKU number handy when you reach out. We will gladly give you an estimate on when an item will be back in stock, or assist you in finding an alternative solution - even if that means finding the product for you from another seller.
We offer free 2-day shipping on all orders over $9.99 delivered to physical addresses within the 48 continental United States. Orders under $9.99 will incur a $5.99 shipping fee.
Please note that shipping to P.O. Boxes will automatically default to Standard Shipping (4-5 days), even if Expedited Shipping has been selected. To ensure Expedited Shipping, please use a physical address at checkout.
Shipping to Alaska, Hawaii, and military zones is also available, but may incur an additional fee and cannot be guaranteed to arrive at an expedited rate.
Yes! We are happy to ship your order to a P.O. Box. Please note that shipping to P.O. Boxes will automatically default to Standard Shipping (4-5 days), even if Expedited Shipping has been selected. To ensure Expedited Shipping, please use a physical address at checkout.
Yes, we offer a 10% discount for recurring autoship subscription orders. Currently, recurring orders are only available for a limited number of Blue Summit Supplies branded products, such as envelopes and check stock.
You can sign up for a subscription via the product page for any applicable products. Simply select the option that says "Enroll in Autoship & Save 10%” before adding the product to your cart. You can also specify a delivery frequency of every 1, 2, or 3 months.
Past Orders
If you have an account with BlueSummitSupplies.com, you can find your order history by logging in and selecting “My Account” at the top right of the screen. From your Account page, select "Orders" from the left menu. From here, you can click on any order to view further details, request a return, or place a reorder.
If you did not create an account with us when you previously made a purchase, it’s easy to create one now to access your order history. Creating an account will import any previous order details associated with your email address. Click here to register an account using the same email address you previously used for checkout. Once you have created an account, all previous orders associated with your email address will appear in your Orders page in your Account dashboard. You can access this page at any time by clicking “Login” or “My Account” at the top right of your screen, then click on "Orders" from the left menu.
If you still do not wish to create an account and still need help with your order history, contact us by sending an email to larry@bluesummitsupplies.com. We are always happy to help.
Yes. If you have an account with BlueSummitSupplies.com, log in and click “My Account” at the top right of your screen. On your My Account page, click on "Orders" from the left menu to see a list of previous purchases. In the far-right column of your Orders list, there is a “reorder” button for each purchase, which will duplicate any previous order by adding the exact products from that invoice to your shopping cart. After clicking the “reorder” button, you will be redirected to your shopping cart to review the items before checking out.
Once your order is shipped, you will receive an email containing tracking information. You can also track your order's progress or shipping status by logging into your Blue Summit account and viewing your order details.
If you did not receive a shipping notification email or create an account upon checkout, please email our Chief Happiness Officer Larry at larry@bluesummitsupplies.com. Note: Larry is a just a dog, but one of our human customer service representatives will be happy to help track your order.
Our Chief Happiness Officer Larry is determined to make our customers happy, and she's always sorry to hear a product didn't work out. Because of Larry's focus on customer satisfaction, she has declared all products may be returned with free shipping anytime, anywhere, for any reason.
Please click here to request a refund or to initiate a return.
You may return any item at any time by clicking right here.
You're also welcome to send an email to our Chief Happiness Officer Larry at larry@bluesummitsupplies.com. Have your order ID handy so our team can quickly resolve your issue.
Oh no! We are so sorry to hear anytime an order doesn’t arrive as planned.
If your purchase was made through Amazon, your best course of action is to contact Amazon customer service directly at 888-280-4331 for assistance.
If your purchase was made on this website, please click here to initiate a return or contact us for assistance with a free replacement.
We are so sorry about that! If your order still has not arrived after 24 hours, we encourage you to reach out for assistance.
Please note, if your purchase was made through Amazon, your best course of action is to contact Amazon customer service directly at 888-280-4331 for assistance.
If your purchase was made on this website, please click here to initiate a return or contact us for assistance with a replacement or refund.
If you have a BlueSummitSupplies.com account, you can manage your subscriptions by logging in, clicking “My Account” at the top right of the screen, and selecting “Subscriptions” from the left side of your MyAccount page. From there, you can edit the product type and quantity, add more products, change delivery frequency, update payment information, or cancel your autoship order altogether.
If you do not have an account with BlueSummitSupplies.com, contact us at larry@bluesummitsupplies.com and we can help you adjust or cancel your subscription order at any time.
Product Questions
For assistance with the product key or software, please click here and follow the instructions. If that does not work, please reach out for further assistance.
For help with using TaxRight software, please click here to review our helpful blog post, or click here visit the manufacturer's customer service website.
Downloadable templates can be found right here.
Looking for a template for hanging file tab inserts? Click here to download.
No. Unless you specifically purchase our digital safe window envelopes, most of our windowed envelopes are not safe for use in a laser printer, as the heat will melt or warp the windows.
Finding the perfect envelope can be frustrating, and we want to help. We have published many helpful blog posts about envelopes to help you make sure you're buying the right thing. Additionally, we invite you to contact our team at larry@bluesummitsupplies.com and she or one of her Happiness Agents will assist you in finding just the right envelope for your unique needs.
Our check stock is Check 21 and ANSI-standard compliant. You can easily print checks on both laser and inkjet printers using payroll and A/P software programs made for writing checks such as VersaCheck, QuickBooks, PenSoft, or Quicken. (Please note that QuickBooks will not readily print bank account details; additional software is required.)
Depending on the product, we may be able to send you a sample. Send an email to larry@bluesummitsupplies.com or use our easy contact form right here to tell us you'd like to receive a sample. Please include your mailing address as well as which product(s) you're interested in. Include either the product number or the product link for fastest service.
In general, we are unable to customize products or provide custom printing services.
The exception to this is if you are interested in purchasing custom envelopes at wholesale quantities (250,000 or more). If you are interested in custom wholesale envelopes, please reach out.